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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sharena Edington

August 14, 2025

5  out of  5
rating by Sharena Edington
"Erick was very nice and helped my experience go smoothly! Highly recommend State Farm!"
We responded:
"Thank you, Sharena, for sharing your positive experience with us! It's wonderful to hear that Erick was able to assist you effectively and make your experience smooth. Your recommendation means a lot, and we're glad to have met your expectations. If there's anything else we can do for you, please let us know."
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Reggie Rose

August 5, 2025

5  out of  5
rating by Reggie Rose
"IT WAS WONDERFUL!"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to continuing to serve your insurance needs."
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Carla Gibson

July 31, 2025

5  out of  5
rating by Carla Gibson
"Russell was very professional and knowledgeable about all my insurance needs. Thanks Russell 😁"
We responded:
"Thank you for sharing your experience, Carla. It's wonderful to hear that Russell was able to assist you with professionalism and expertise. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with us."
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Michael. Moore

July 7, 2025

5  out of  5
rating by Michael. Moore
"State farm is the best in all aspects, bundling! true to there word and ever staff I've come encounter has been the most polite, courteous, and so very helpful, and big shout out Mallory gowen! I pray i spelled her name correctly🙏🏿 Thank you State Farm 🚜"
We responded:
"Thank you, Michael, for your wonderful feedback! It's fantastic to hear that you've had such positive experiences with our team and that our bundling options have met your needs. Mallory will be delighted to know she made a great impression. We appreciate your kind words and your trust in us."
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Karlene Bagwell Browning

July 7, 2025

5  out of  5
rating by Karlene Bagwell Browning
"He was very helpful. Saved us a lot of money,"
We responded:
"Thank you, Karlene, for your kind words and for taking the time to share your experience. It's wonderful to hear that you found the service helpful and that we could assist in saving you money. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Richard Baer

July 3, 2025

5  out of  5
rating by Richard Baer
"Russel Lewis was amazing he hooked me up with not only better coverage but more coverage and a much lower cost for all of it then I was PAYING.for much less coverage!!! THANK YOU, SIR. IM VERY, VERY PLEASED"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Russel was able to assist you in finding better coverage at a lower cost. Your satisfaction is our priority, and we're delighted to know you're pleased with the service. We appreciate your feedback and look forward to continuing to meet your insurance needs."
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Yuarvez F

June 30, 2025

5  out of  5
rating by Yuarvez F
"Very informative, quick, and helpful with getting me a new policy for life, auto and homeowners. A+ service!"
We responded:
"Thank you for sharing your positive experience. It's wonderful to hear that you found the process of getting a new policy for life, auto, and homeowners informative and quick. Providing A+ service is our goal, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Mykal Henderson

June 26, 2025

5  out of  5
rating by Mykal Henderson
"Russ helped me find the insurance that fits my needs at a better rate than I was paying before."
We responded:
"Thank you, Mykal, for sharing your experience with us. It's wonderful to hear that Russ was able to assist you in finding the right insurance at a better rate. We appreciate your feedback and are glad to have you as a valued customer."
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Erma Noiel

June 24, 2025

5  out of  5
rating by Erma Noiel
"The agent was very helpful and knowledgeable. He was able to get me better prices for all of my needs."
We responded:
"Thank you, Harmonie, for sharing your positive experience. It's great to hear that you found the assistance helpful and knowledgeable, and that we could offer you better prices for your needs. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Melissa Holland

June 20, 2025

5  out of  5
rating by Melissa Holland
"Exceptional customer service!"
We responded:
"Thank you, Melissa, for your wonderful feedback! It's fantastic to hear that you had an exceptional experience with our customer service. We truly appreciate your support and are here to assist you with any of your insurance needs. "
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Magnum Williams

June 16, 2025

5  out of  5
rating by Magnum Williams
"Quick and easy to deal with. Also explained everything well and got me more coverage than I had."
We responded:
"Thank you, Magnum, for sharing your experience. It's great to hear that the process was quick and easy for you and that everything was explained clearly. We're pleased to know you received more coverage than expected. Your feedback is greatly appreciated."
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Mushu Quiggs

June 9, 2025

5  out of  5
rating by Mushu Quiggs
"Russell was extremely helpful!"
We responded:
"Thank you for sharing your feedback! It's wonderful to hear that Russell was able to assist you effectively. We appreciate your kind words and your perfect rating. If you have any more questions or need further assistance, feel free to reach out."
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Lake Shores

June 5, 2025

5  out of  5
rating by Lake Shores
"Working with Mr. Russell was a great experience. I have saved money on my car insurance and I really appreciate it."
We responded:
"Thank you for sharing your experience with Mr. Russell. It's wonderful to hear that you were able to save money on your car insurance. Your feedback is greatly appreciated, and we're glad to know you had a positive experience. If there's anything else we can assist you with, please feel free to reach out."
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Are you kidding me?

June 3, 2025

5  out of  5
rating by Are you kidding me?
"Working with Russell Lewis at James Gowen State Farm has been a great experience! Russell is extremely knowledgeable in all areas of insurance but he helped me with Home & Auto. I had a ton of questions, he was patient, kind & helped me with my two teenage kids and their car insurance, plus my homeowners insurance dropped! Great guy! I’d call him everytime!"
We responded:
"Thank you for sharing your experience with Russell at our agency. Your feedback is greatly appreciated, and we're here to help whenever you need us."
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Chris Hinds

June 2, 2025

5  out of  5
rating by Chris Hinds
"Russell has been straight forward and transparent with everything. He gave me a better value for a cheaper price. I was excited to switch over to statefarm because of Russell."
We responded:
"Thank you, Chris, for sharing your positive experience with us. It's wonderful to hear that Russell's straightforward and transparent approach made your transition to State Farm smooth and valuable. We're delighted that you found a better value with us, and we appreciate your trust in our services. Your feedback motivates us to continue providing excellent service."
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Serena Spann

May 7, 2025

5  out of  5
rating by Serena Spann
"Russell Lewis is so patient, very personable and treated me with respect. All encounters with him were very professional."
We responded:
"Thank you, Serena, for sharing your experience with Russell. It's wonderful to hear that he provided you with such professional and respectful service. Your feedback is greatly appreciated and helps us continue to deliver the best possible service."
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Dylan Mashburn

April 8, 2025

5  out of  5
rating by Dylan Mashburn
"Kathryn is amazing, and gets you the best deals! Everyone there is amazing!!"
We responded:
"Thank you so much for your kind words, Dylan! We're delighted to hear that Kathryn and the team have made a positive impact on your experience. Your feedback means a lot to us!"
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Pamela Perry

April 3, 2025

5  out of  5
rating by Pamela Perry
"My experience with Erick was awesome! Saved me triple the cost I once experienced on my home and car insurance. Thanks Erick."
We responded:
"Thank you, Pamela, for sharing your experience with Erick. It's wonderful to hear that he was able to help you save significantly on your home and car insurance. Your feedback is greatly appreciated, and we're glad to have you as a valued customer."
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Tim Yarbrough

April 1, 2025

5  out of  5
rating by Tim Yarbrough
"Russell did a great job throughout the whole process!!!"
We responded:
"Thank you, Tim, for sharing your positive experience with Russell. It's wonderful to hear that he provided great service throughout the process. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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Jacob Butler

April 1, 2025

5  out of  5
rating by Jacob Butler
"I worked with Russell Lewis to get my house, and vehicles insured with State Farm. I had a wonderful, seamless experience and could not recommend him enough. Russell was incredibly responsive and went above and beyond to make this process easy. I have worked with several insurance agents in Arkansas and this was by far the best experience."
We responded:
"Thank you, Jacob, for sharing your experience with us. It's fantastic to hear that Russell provided you with such a seamless and responsive service. We're delighted that your interactions with our team have been the best you've had in Arkansas. Your recommendation means a lot to us, and we're grateful for your trust in handling your insurance needs."
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:Chad Gibson

March 26, 2025

5  out of  5
rating by :Chad Gibson
"Great service. Really polite and quick"
We responded:
"Thank you for your kind words, Chad! We're thrilled to hear you had a positive experience with our team. Your feedback is greatly appreciated!"
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Albert Bass

March 13, 2025

5  out of  5
rating by Albert Bass
"Mr Eric has made this conversation great he has educated on policy's and choices. I can make he is very persistent. He has excellent customer service. He has also saved me money I was happy he stuck it out with me it didn't take convincing it only took him to be knowledgeable. And patient. I appreciate he service. And his time. He is the reason I am coming to state farm. He was very detailed. On policy's and detailed in the coverages. And answered every questions in detail Eric made me feel. Like. Family and just not a customer"
We responded:
"Thank you, Albert, for sharing your experience with us. It's wonderful to hear how Eric's knowledge and patience made a positive impact on your decision to choose State Farm. We're delighted that he provided detailed information and excellent customer service, making you feel like part of the family. Your feedback is greatly appreciated, and we're glad to have you with us."
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Luciana Ridgel

March 6, 2025

5  out of  5
rating by Luciana Ridgel
"My last insurance company moved out of the state and I was left scrambling and trying to find both, car and homeowner’s insurance. Every place that I contacted had the most unreasonable rates and was nowhere near what I had been paying previously until I came I across Christopher Rawlings at the James Gowen State Farm Agency. Christopher was able to get me some competitive rates while also making the process stress free and easy. He did all the leg work! He contacted my mortgage company and all the paperwork was electronically signed the same day. The process was so streamlined that I end up referring my dad as well. I highly recommend this company!"
We responded:
"Thank you, Luciana, for sharing your experience with us. It's wonderful to hear that Christopher was able to assist you with competitive rates and a smooth process for both your car and homeowner’s insurance. We're glad to have made the transition easy for you and appreciate your recommendation to your dad. Your feedback is invaluable, and we're here to help with any future insurance needs you may have."
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Jason Appleby

March 1, 2025

5  out of  5
rating by Jason Appleby
"I signed onto the insurance because the broker Chris, who called me months ago when I didn’t need it made an impression I remembered it and later on when I did it was easy to sign on! Thanks for the help, Chris! God speed! 😆"
We responded:
"Thank you for sharing your experience, Jason! It's great to hear that Chris made a lasting impression and that the process was smooth when you decided to sign on. We appreciate your feedback and are glad to have you with us. If you need any further assistance, feel free to reach out. Godspeed to you too!"
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Levi Ross

February 25, 2025

5  out of  5
rating by Levi Ross
"Great agent! If he doesn’t know the answer right away he will figure it out and get back to you quickly with answers!"
We responded:
"Thank you, Levi, for your fantastic review! It's great to hear that you appreciate the dedication to finding the right answers quickly. Your feedback is invaluable, and we're glad to have met your expectations. If there's anything else you need, feel free to reach out."